Do you need a quick solution to a technical problem? With our live remote-assistance
tool, a member of our support team can view your desktop and share control of your
mouse and keyboard to get you on your way to a solution.
How it works:
Step 1: Phone the KLIKON helpdesk to receive your unique operation code.
Step 2: Enter your name and the code we provide you in the text boxes below and
click the continue button.
Step 3: You will now be prompted to download a small virus-free plug-in for your
web browser.
Step 4: With your permission, your support technician can view your screen and share
control of your mouse and keyboard.
Please Note: You will be in full control of your computer at all times during
the support process. You will always have overriding control of your mouse and keyboard
and you can end/pause the screen sharing at any time.
